Back

Terms & Conditions

The following terms and conditions (“Terms”) apply for all reservations, pre-orders and orders. When placing a reservation, a pre-order or an order you have understood and accepted these Terms.

These Terms have priority in case of contradiction with any other terms, descriptions, agreements or understandings between you and Kitchen Automatique. Kitchen Automatique explicitly rejects any terms deviating from the following Terms unless otherwise is agreed and confirmed in writing.


1. RESERVATIONS, PRE-ORDER, ORDER AND PAYMENT
The prices for reservations or pre-orders or orders are stated on the Kitchen Automatique website. Kitchen Automatique reserves the right to change prices at any time, but any changes will not be retroactive. For reservations, a $59 USD deposit is due upon reservation. The remaining payment is due upon the launch of Vision Infinity Pre-order.


2. CANCELLATION OF RESERVATIONS, PRE-ORDERS OR PURCHASE
Prices are as stated on our website and are subject to change without notice. For reservations, a deposit is due upon reservation. The remaining payment is due upon the launch of the Vision Infinity pre-order campaign.

Product Delivery: We are committed to delivering the Vision Infinity to our customers. However, you acknowledge that our ability to complete product development and commence shipping is contingent upon the success of our fundraising and pre-order campaign.

Cancellation and Refunds: -By You: You may cancel your reservation or pre-order at any time until we begin the final mass production phase, at which point your order becomes non-refundable. We will provide a 14-day notice before this final mass production phase begins.
-By Us: If Kitchen Automatique determines that it will be unable to complete the product or fulfill your order for any reason, we will cancel your order. In the event of such a cancellation, you will receive a full refund of all amounts you have paid. We will provide refunds within a reasonable timeframe, to be communicated at the time of cancellation."


3. DESCRIPTION OF THE PRODUCT

Kitchen Automatique strives to provide a complete and accurate description of the products offered. Nevertheless, Kitchen Automatique cannot guarantee a complete resemblance between the illustration material, such as pictures, videos and written descriptions, and the actual products. Kitchen Automatique also reserves the right to change and modify the product specifications, such as storage capacity, battery capacity, weight, material selection, form, color and other physical dimensions and technical specifications in the period up to the shipping date. An updated and final product specification will be available at least 14 days prior to the shipping date.


4. RETURN OF DEFECTED AND NON-CONFORMING PRODUCTS

Kitchen Automatique warrants you a product without defects in conformance with Kitchen Automatique’s strict quality policy for a period of 2 years after you received the products (see our warranty policy USA or Canada for details), or for the period prescribed by mandatory law in your country, whichever is longer. You are responsible for inspecting the products upon delivery. If the products are defected or non-conforming, you shall notify Kitchen Automatique without undue delay. When filing a complaint, please indicate the transaction number (“transaction number”) of your pre-order or order found on the pre-order or order confirmation email received at time of ordering, contact information (name and address) and reason for return. Proper use of the product is described in the warranty disclosed with the product. Kitchen Automatique disclaims any liability for non-conforming products due to improper use of the products. Such improper use includes but is not limited to damage caused by the products being dropped on solid objects such as tables or floors, or damage caused by exposing the products for other temperatures or humidity conditions than recommended in the warranty. Improper use also includes modifications, reengineering, copying and other changes to the software in breach of Kitchen Automatique’s intellectual property rights in accordance with section


5.In the event of a return or repair in accordance with these Terms,

the product will be repaired or replaced by Kitchen Automatique and according to our designated return process. Please indicate your intent to return within 30 days of receiving your product and return the product in 15 days after we have initiated your return process. Only items purchased on directly Kitchen Automatique official website can be returned. Kitchen Automatique products purchased through other authorized retailers must be returned in accordance with their respective returns and refunds policy. In case of a return, customers are responsible for the shipping and VAT/duties (if applicable) costs. Please ensure that the item you’re returning is in its original condition and has all the original accessories & documentations. The restocking fee for a return is approximately 10% of the item purchased per unit). To initiate such a process, you must contact Kitchen Automatique customer support at contact@kitchenautomatique.com.


6. LIMITATION OF LIABILITY

KITCHEN AUTOMATIQUE SHALL IN NO EVENT BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, LOSS OF REPUTATION, LOSS OF GOODWILL, INDIRECT, INCIDENTIAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE SALE OF ANY PRODUCTS OR SERVICES BY KITCHEN AUTOMATIQUE OR THE USE THEREOF WHETHER OR NOT SUCH DAMAGES ARE BASED ON TORT, WARRANTY, CONTRACT OR OTHER LEGAL THEORY, EVEN IF KITCHEN AUTOMATIQUE HAS BEEN ADVISED OR IS AWARE OF THE POSSIBILITIES OF SUCH DAMAGES. KITCHEN AUTOMATIQUE’S AGGREGATE AND CUMULATIVE LIABILITY TOWARDS YOU SHALL NOT EXCEED THE AMOUNT RELATED TO THE PAYMENT OF THE RESERVATION, PRE-ORDER OR PURCHASE.YOUR CLAIM FOR DAMAGES MUST BE NOTIFIED TO KITCHEN AUTOMATIQUE WITHIN NINETY (90) DAYS OF THE DATE OF THE EVENT GIVING RISE TO ANY SUCH CLAIM, AND ANY LAWSUIT RELATIVE TO ANY SUCH CLAIM MUST BE FILED WITHION ONE (1) YEAR OF THE DATE OF THE CLAIM.


7. INDEMNITIES

YOU AGREE TO INDEMNIFY AND HOLD KITCHEN AUTOMATIQUE, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, CONSULTANTS AND ADVISERS, HARMLESS FROM ANY AND ALL CLAIMS, INCLUDING BUT NOT LIMITED DAMAGES, LEGAL FEES, COST AND EXPENCES, FROM THIRD PARTIES ARISING IN CONNECTION WITH THE RESERVATION, PRE-ORDER OR PURCHASE.


9. FORCE MAJEURE

If either Kitchen Automatique or you are prevented from performing any of the obligations under these Terms due to an exceptional event beyond Kitchen Automatique’s or your control, which could not reasonably have been foreseen before accepting these Terms, the non-performing party shall give immediate notice to the other party that a force majeure event has occurred. The non-performing party is not liable for any lack of performance caused by a force majeure event. A force majeure event may be but is not limited to war, terrorism and natural disasters such as earthquakes, drought and floods.


10. INTELLECTUAL PROPERTY RIGHTS

Kitchen Automatique has the exclusive and worldwide right to all intellectual property rights related to the products included in the pre-order, whether patentable or not and whether registered or not. This includes but is not limited to the construction, methods, concepts, design, source code, software logs, interface design and trademarks. You are awarded a non-exclusive, revocable and limited license to use the products and accompanying software. The software is for you own personal use. You may not copy, modify, upload, distribute, transfer, sublicense, lease, lend or rent the software to any third party.


11. PERSONAL DATA

Personal data may be subject to collection and processing in accordance with Kitchen Automatique’s privacy policy available on the Kitchen Automatique website.


12. SEVERITY

If any part of these Terms is found to be invalid due to mandatory statutory law or a final legal judgment, it shall only affect those parts found to be invalid. The remaining parts of the agreement will still be enforceable.


13. GOVERNING LAW AND LEGAL VENUE

These Terms are governed by the laws of United States. Any dispute that is not solved amicably shall be resolved by judicial mediation. If judicial mediation fails, you agree to a Court in United States chosen by Kitchen Automatique as legal venue.